Premium Care Services team of healthcare and disability support workers
About Us

Compassionate Care, Delivered by People Who Care

Premium Care Services is an Australian-owned provider dedicated to delivering high-quality nursing, disability, and community support services across New South Wales.

9+
Years of Service
100+
Clients Supported
100+
Care Professionals
100%
NDIS Registered
Our Story

Built on a Foundation of Care and Commitment

Premium Care Services was founded with a simple but powerful belief — that every person deserves access to compassionate, professional, and personalised care in the comfort of their own home or community.

We are a registered NDIS provider and approved DVA Community Nursing provider, supporting individuals living with disability, chronic illness, and age-related needs across New South Wales.

Our team of registered nurses, enrolled nurses, and disability support workers bring not only clinical expertise but genuine warmth and dedication to every interaction.

Premium Care Services support worker with client

Our Mission

Empowering Independence, Enriching Lives

To provide exceptional, person-centred care that empowers individuals to live independently, safely, and with dignity — in their homes and communities.

What We Stand For

Our Core Values

Compassion

We treat every client with genuine empathy, kindness, and respect — because care starts with the heart.

Integrity

We uphold the highest standards of honesty, transparency, and ethical practice in everything we do.

Excellence

We are committed to delivering outstanding care through continuous improvement, training, and clinical expertise.

Inclusion

We celebrate diversity and ensure every individual feels valued, heard, and supported regardless of background.

Accountability

We take responsibility for our actions and outcomes, ensuring our clients and their families can always trust us.

Innovation

We embrace new approaches and technologies to continually improve the quality and reach of our services.

Meet the Team

The People Behind Premium Care Services

Our leadership team brings decades of combined experience in healthcare, disability support, and community services.

Sarah Mitchell — Chief Executive Officer

Sarah Mitchell

Chief Executive Officer

With over 20 years in healthcare management, Sarah leads Premium Care Services with a passion for person-centred care and a commitment to excellence across all service areas.

Jennifer Nguyen — Director of Nursing

Jennifer Nguyen

Director of Nursing

A registered nurse with extensive experience in community and aged care nursing, Jennifer oversees clinical governance and ensures the highest standards of nursing practice.

Michael Torres — NDIS Support Coordinator

Michael Torres

NDIS Support Coordinator

Michael brings deep expertise in NDIS planning and coordination, helping participants navigate their plans and connect with the right supports to achieve their goals.

Ready to Experience Premium Care?

Contact our friendly team today to discuss how we can support you or your loved one.